Automation

the foundation of modern business growth

We build management systems (CRM and ERP) as scalable web applications. Their purpose is to monitor, optimize and automate business processes and improve the quality of customer relationship management. Thanks to our proprietary, modular system, we have successfully delivered solutions for over a dozen different industries.

business management system as a web application

Solutions tailored to your needs

A tailor-made system

We build tools based on an audit and a detailed mapping of your processes. Instead of bloated systems packed with features you don't need, we deliver software cut to your company's real needs – with no redundant features and no imposed limitations.

Smooth rollout(Evolution, not revolution)

We deliver the system in stages and modules, setting priorities directly with your team. Instead of paralyzing your company with a months-long implementation and turning operations upside down, we gradually release working modules that you can use right away.

100% rights to your code

You receive full intellectual property rights and complete access to the application's source code. The system becomes entirely yours – you can freely modify, extend and integrate it on your own infrastructure with no technical barriers.

Full control over costs

You invest in building, maintaining and continuously developing the software – not in access to your own system. Scale your team and add new users without growing per-user license fees, keeping your project budget fully predictable.

ERP system on a tablet and phone

What is ERP?

ERP is used to monitor and optimize business processes such as human resources, finance, logistics and customer relationship management. ERP systems enable better control, reporting and strategic decision-making. Their main goal is to increase efficiency and, as a result, improve service quality and reduce operating costs in our clients' companies.

CRM system as a web application

What is CRM?

CRM helps manage customer relationships. Systems of this kind store information about your business partners, their preferences and the full history of interactions with them, giving you quick access to the most important data and, as a result, better and more efficient customer service.

Proprietary business modules

We deliver our projects on a proprietary, modular business engine. We don't write from scratch and we don't rely on rigid templates – we combine our experience and proven components into one fully integrated system, precisely tailored to your company's processes and requirements.

Sales management and CRM

A central customer register, sales funnel management, dedicated customer cards with interaction history and automatic generation of commercial offers and contracts.

Users, roles and permissions

Team structure management. Assign roles and access rights so that every employee sees only the sections and data relevant to their responsibilities.

Orders and jobs

The complete flow of orders, jobs and quotes. Track fulfillment stages on Kanban boards, monitor deadlines and keep a full change history from inquiry to settlement.

Tasks and calendars

A module for organizing teamwork. Assign tasks with deadlines and statuses, share team calendars and plan with schedule views.

Time tracking and leave

Working time registration, tracking hours spent on projects, overtime and bonus settlements, as well as electronic leave requests and leave balance calculation.

Fleet and asset management

A register of vehicles, machines and company equipment. Assign assets to employees and receive automatic alerts about expiring inspections and insurance.

Finance and billing

Project budget control, payment handling, automatic monitoring of repayments and receivables, and two-way synchronization with accounting systems and KSeF (Polish e-invoicing).

Statistics and reports

Dedicated management dashboards, real-time KPI tracking, performance reports and easy data export to spreadsheets.

Client portals and B2B platforms

A dedicated space where your clients can place orders, view invoices, and track order statuses and service requests on their own.

EDM – Electronic Document Management

A central register of letters, contracts and templates. PDF document generation, versioning and a full audit log with the history of edits and status changes.

Helpdesk and ticketing

A module for managing tickets, complaints and service requests, with automatic assignment to employees and response time control (SLA).

Notifications and automations

Multi-channel SMS, e-mail and push notification modules. Automatic reminders and system actions triggered by status changes.

API integrations

Two-way data exchange with external software – WMS systems, accounting, eCommerce platforms or external databases.

Warehouse (WMS) and production

Stock level tracking, handling of goods issues and receipts, product location control and support for production and packing stages.

IoT and IIoT modules

Reading parameters from production machines and sensors. Live dashboards in the system showing device operation, failures and downtime.

Process automation

One central application connecting almost every department of your company replaces the chaos of scattered tools, separate subscriptions and constant switching between logins. It brings your entire business ecosystem together in one place, eliminating hundreds of Excel spreadsheets and binders full of paper documents.

Full control

Free and instant access to key processes from any device and location. A single command center gives you constant insight into ongoing operations and team coordination.

Time savings

Optimized daily duties and automated repetitive tasks. Eliminating tedious work frees up your employees' time and lets your team focus its full potential on growing your company.

No more errors

An effective reduction of human mistakes and the risk of inconsistencies. One integrated system replaces scattered files, so all your data works together automatically and always adds up.

Top-level security

No more knowledge scattered across dozens of places and hundreds of passwords. One protected environment with precise access control ensures full protection and confidentiality of your company's information.

statistics and reports in AppWorks ERP and CRM systems

Statistics and reports

ERP system users can track and analyze company performance in real time using clear reports, charts and indicators showing, among other things:

Offer profitability – which products and services generate the highest profits for your company
Customer value – which business partners make the largest purchases
Sales team results – which sales representatives generate the highest sales and margins
Team performance – which employees complete their tasks most efficiently
Financial structure – how revenue and costs are distributed across departments
Growth dynamics – the current growth in new orders and acquired customers

full control over your company with a management system

Full control over your company

Moving all processes into a single system in the form of a web application provides instant access to key data from any place and device.

Managing your company becomes more precise, and decisions based on up-to-date reports allow you to effectively optimize operations, finances and resources.

a higher standard of customer service with a CRM system

A higher standard of customer service

Centralizing data in a dedicated CRM module gives you full insight into the history of relationships, preferences and current needs of your business partners.

Your team gains instant access to key information, which allows a personalized approach to every inquiry, building long-term relationships and a clear increase in customer satisfaction.

Let's talk

Most of our new inquiries come from referrals by satisfied clients, reflecting our commitment to building strong relationships as well as delivering high-quality code. If any of our services can support your business goals, reach out to us and join the growing community of companies for whom we’ve been programming long-term profits.